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Alta Vista Business Services Blog

AVBS Blog's focus is on bridging the gap between small, local business and Internet technology. AVBS offers articles for small businesses: start-ups, online shops, entrepreneurs, Internet newbies, and design freelancers. Topics include: introducing and/or evaluating affordable new technologies, tools, networks and resources, both online and locally.

Alta Vista Business Services Creates New Site for Central New Hampshire Employment Services

Daphne Correa - Saturday, November 21, 2009
This week AV Business Services launched a brand new Web site for Central New Hampshire Employment Services, (CNHES, Inc.). CNHES, Inc. has been providing employment services for the Lakes Region and Concord since 1979. The biggest improvement to the site is the look and feel that better represents the company brand. New search technology was implemented so that the site will appear higher in local SERPs (searhc engine Results Pages). CNHES, Inc. will enjoy the benefit of regular reports on site traffic so that they can better manage their marketing efforts.
Another service AVBS provides for clients is registering or claiming listings on the four major search engines from improved findability in local markets, plus the ability to control the content on those listings. CNHES, Inc. received this service as part of their redesign package.

I wish to thank Chris St. Cyr, the company president, for the opportunity to redesign their site and provide Web marketing services.

Women Inspiring Women Event - Spectacular Success!

Daphne Correa - Saturday, November 14, 2009

Marketing is probably the most complex subject for any entrepreneur. If you use the many hats metaphor, we business owners wear many throughout our work-week. But the marketing hat has to be the one that converts from a rain-hat to a designer hat and still to a winter hat. There is so much planning and so many tasks, that I often feel overwhelmed. So, when the invitation to attend the WIW Marketing Inspirations workshop landed in my Facebook wall, I jumped on it.

In addition to building my marketing skills, I was thrilled about the chance to hob-knob with local business owners and other women entrepreneurs and meet local gurus like Link Moser, and Allen and Lani Voivod, Catherine Blake, and others. 

The information shared during the Women Inspiring Women Marketing Inspirations Workshop, covered subjects like “How to put sizzle into your brand”, how to leverage the power of the press in your business, to the big buzz-word of the day-- Social Marketing, and still Search Engine Optimizations (SEO) tactics for your business Web site. 

Everyone goes into a workshop with varying degrees of understanding of the material, but I was really surprised at how much I learned in every area—even areas where I would consider myself highly knowledgeable. For example, I use the top four social media platforms presented, but I didn’t know some of the tools available to make them work even harder for me. 

It was especially enjoyable to experience the other attendees’ exclamations of revelation, or sometimes confusion with the information presented. Most of the attendees were women, and at an event with mostly women you experience so much more than in a mixed group. Women connect and have fun when learning together. We drop our inhibitions about questions, which really raises the level of experience for everyone. 

I must say, I learned so much about all these subjects and truly enjoyed the personality of each presenter. It was a full-on, 10 hour day, but I was completely drawn in the entire time. It wasn’t until I sat behind the wheel did I realize how exhausted I was. 

Women Inspiring Women event Marketing Inspirations was held at SERESC in Concord, NH, Friday, November 13th, 2009.

Wake up small business!

Daphne Correa - Tuesday, November 03, 2009

Or maybe I should say “Wake up Internet Professionals!”

I was mortified in a meeting with a client today when she said she and her staff thought the Web site overhaul project was frivolous. (I can hear the gasps from here!)

My first though? I think I need to make a few points here! Why is newspaper circulation down so much that papers across the country are laying off and closing their doors? Why do businesses list on Google, Yahoo!, and Bing for free when they can pay a fortune to list in the yellow pages?  Put simply, many people use the Internet to find the things they want or the information they need. Okay, well, not everybody. I’m not saying stop all your other marketing initiatives. But, there are real important facts about Internet usage. For example, 72% of Americans use the Internet. If you want to find new business, the Internet gives you a tremendous opportunity.

Okay, I can rant on these points forever, but I’m going to make a confession instead. I am an Internet professional. Period. It is my job to point out these facts to my clients or potential clients. Explain why their site needs an overhaul. Explain the tools and analytics I’m going to provide to keep them abreast of who is finding them. 

In some parts of the country, or certain circles, people simply don’t know these things. Suppose their old brochure style Website just sat there, no updates, no analytics. No way of knowing if it does their business one bit of good. One can see why they might have these perceptions. What’s the point of having a site? Alternatively, Some clients know there are problems with this and they hire me to fix it. Still others think they should just have a site because everyone else has one.

So, I have a bit of work to do with this valuable client. It’s called education. I seriously missed an opportunity by assuming she knows why she needs a Web site overhaul and failed to drive home those reasons in my initial presentation.

My vow to myself—and my profession: When I present a project to a client, my goal is to educate first. To make sure I don’t go away before she knows the facts and understands the service I provide is not to just provide a pretty, online brochure. In a nutshell, I don’t design Web sites. I provide Online Business solutions that help her promote her business products or services on the internet. Then I will do what I normally do, and that is make that new and improved site do what it’s supposed to do-- bring in new business! Then, I will prove it with leads- captured by forms, provide analytics, and go the extra mile so that site isn’t just like a very pretty printed brochure sitting in a drawer. 

I can just hear them now, “Ahhh, I get it!”